Good Energy Contact: Numbers, Login Help, Email & Address

Looking for the Good Energy contact number? In this comprehensive guide to Good Energy contact methods, we detail all the ways to get in touch with the green energy provider. You'll learn all the options to contact Good Energy customer service, how you can submit your Good Energy meter readings & get help with your good energy login. Read on to contact Good Energy with your home & business queries.

How to Contact Good Energy

There are many reasons why you may need to contact Good Energy and for this, we have created this comprehensive guide to Good Energy contact methods.

Luckily, despite its 250,000 customers, Good Energy is still a relatively small provider by UK standards. This means that regardless of your reason for needing to contact Good Energy, you should have no difficulty getting in touch with them.

As we saw in our overview of Good Energy reviews, the green supplier is known for its positive customer service and for being easy to reach by telephone.

To help you prioritise your queries, we have broken down this article into 3 main sections:

• Good Energy Contact Details for Residential Customers
• Good Energy Contact Details for Business Customers
• Other Good Energy Contact Options

Read on below to find out the best way to contact Good Energy, and feel free to use the navigation bar to the left to skip ahead to your section of choice.

Residential Customers: Good Energy Contact Methods

If you have a Good Energy account for your home, at some point you will surely need to contact the provider to speak to a Good Energy customer service agent, to submit a Good Energy meter reading, or to receive help with your Good Energy login.

Regardless of your query, below we have summarised all the ways to reach Good Energy as a residential customer. First and foremost, let's take a quick look at all the Good Energy contact numbers available to you as a Good Energy customer.

As you can see, there are only a few numbers for contacting Good Energy customer service.

While initially, this could look like a shortcoming, it should make it even easier for you to speak to a live person.

Submitting a Good Energy Meter Reading

Good Energy customers have several different options for submitting their Good Energy meter readings.

The first option is to forgo giving your monthly Good Energy meter reading by opting to have a Good Energy smart meter installed. This is possible because smart meters submit your meter readings for you automatically. You can register your interest in receiving a Good Energy smart meter and someone from the company will contact you.

If you're not the type of person who feels comfortable with a Good Energy smart meter, you can continue with your normal meter. However, you will need to continue to give meter readings so that your bills remain accurate and up to date.

You can submit your Good Energy meter readings by:

• Calling the Good Energy Customer Service Number above
• Using the online form at goodenergy.co.uk
• Using your Good Energy login & online My Account to submit your meter reading
• Using the Good Energy app to submit your meter reading

Good Energy Login Help

If you need help with your Good Energy login credentials, you can always feel free to contact a Good Energy customer service representative at 0800 254 0000.

However, if you simply need to log into your Good Energy My Account we have created a simple and easy Good Energy login guide below:

1. Using your smartphone, tablet or PC, go to goodenergy.co.uk.
2. From the Good Energy homepage, navigate to the top-right corner to the button with the little man.
3. Click on this button and a drop-down menu will appear with the option to choose “for home” or “for business”.
4. Clicking on your respective choice will direct you to the Good Energy login page.
5. From there, simply enter your Good Energy login credentials (your email and your password).
6. Don’t forget to agree to the privacy policy, and then, click “login”.
7. If you have tried using your Good Energy login credentials and are unable to access your Good Energy My Account, click on the yellow link under the password box that reads “create or reset your password”.
8. This will allow you to reset your password or request a new one.

If you are still having trouble with the Good Energy login page, try getting in touch with a customer service representative using the Good Energy contact numbers above.

Or, if you find yourself having frequent trouble with the Good Energy login page, you may find it easier to use the Good Energy app.

With the app, your Good Energy login information is stored, unlike having to renter it each time you access your My Account from the website.

You can download the Good Energy app for free on Apple and Android devices.

Business Customers: Good Energy Contact Methods

Now that we have seen all the necessary Good Energy contact information for residential customers, let's have a look at how to contact the company for business-related queries.

Good Energy has a separate arm of the company that only deals with businesses and offers tailored tariffs and carbon offsetting to help businesses reduce their carbon footprint and make the switch to renewable energy.

If you are interested in contacting the supplier for information about Good Energy Tariffs for businesses, below you will find all the main Good Energy contact numbers and emails for the specific business departments.

Other Good Energy Contact Options

Lastly, if you haven't found a suitable method for contacting Good Energy in the sections above, consider using the following Good Energy Contact Methods.

Below you will find information for:

• Messaging Good Energy on social media
• Writing to a Good Energy email address
• Sending a letter by post to the main Good Energy address

Good Energy Contact Via Social Media

Good Energy has social media accounts on Facebook, Twitter and Youtube. We recommend you send them a message on social media if you haven’t gotten a response using more traditional Good Energy contact methods.

Often companies are more likely to respond on social media, as your query is public and available for all other customers to see.

• Good Energy Facebook Page
• Good Energy Twitter Page
• Good Energy YouTube Page

Good Energy Email & Address

Some people really don’t like speaking on the phone or have busy schedules that don’t permit them to contact Good Energy during normal business hours.

If this is you, below you can find the Good Energy email address and Good Energy address for sending a letter via post. Please note that for residential customers, there is only one email address.